Welcome to the online store instylefashion.shop
Article 9. Cancellation of Order
Par. 1) Possibility of Order Cancellation
It is possible to cancel your order in the following cases:
- Before sending the product: – Cancellation is possible by sending an e-mail to info@instylefashion.shop or by calling +30 694 579 9166 Monday – Saturday 09:00 – 15:00.
- In the event that the cancellation takes place after your order has been sent or you refuse to receive it, you will be charged €5.00, an amount related to transport costs.
Article 9.1. Exercise of Right of Withdrawal
Par. 1) Consumer Withdrawal
The consumer has a period of 14 calendar days to withdraw from the distance contract or the contract outside a commercial store without stating the reasons and without any charge beyond those described herein.
Par. 2) Company Information on Withdrawal
Before the expiry of the withdrawal period, the consumer informs the supplier of his decision to withdraw from the contract. Within the above deadline, he must inform the company, (instylefashion.shop with headquarters in Ioannina and address Grigoriou Sakka 17, 45332, Ioannina, Greece) of his decision to withdraw from the contract, by sending a clear statement of withdrawal. To this end, the consumer must complete and submit electronically the refund form posted at the electronic address instylefashion.shop/return-form, including all the necessary information regarding the bank account, (account number, IBAN of the same account, beneficiary name, and Bank name) in case the consumer declares a refund by depositing into a bank account. The supplier shall promptly notify the consumer of confirmation of receipt of this withdrawal.
Par. 3) Disclaimer of Withdrawal Responsibilities
The consumer bears the burden of proving that he has exercised the right of withdrawal pursuant to this article.
Article 9.2. Obligations of the Supplier in the Event of Withdrawal
Par. 1) Obligations of the Supplier
The supplier shall return any payment received from the consumer, including, where applicable, delivery costs, without undue delay and in any case within 14 calendar days from the day on which he was informed of the consumer's decision to withdraw from the contract. The supplier makes the refund provided for in the first paragraph using the same means of payment as those the consumer used for the original transaction, unless the consumer has expressly agreed otherwise and on the condition that the consumer is not burdened with costs resulting from the return of money.
Par. 2) Exceptions
By way of derogation from paragraph 1, the supplier is not required to refund additional delivery costs if the consumer had expressly chosen a delivery method other than the cheapest standard delivery method offered by the supplier.
Par. 3) Cases of Withholding Price
The supplier may withhold the refund until he receives the goods back or until the consumer provides evidence that he has sent the goods back, whichever occurs first.
Article 9.3. Obligations of the Consumer in Case of Withdrawal
Par. 1) Obligations of the Consumer
The consumer returns the goods or transfers them to the supplier or to a person authorized by the supplier to receive the goods, without undue delay and in any case within 14 calendar days from the day on which he notified the supplier of his decision to withdraw from the contract in accordance with article 9.1, par. 1. The deadline is met if the consumer sends back the goods before the expiration of the 14 calendar day period.
Par. 2) Cases of Decrease in Value of Goods
The consumer is responsible for any reduction in the value of the goods only as a result of the handling of the goods other than that which is necessary to establish the nature, characteristics and functioning of the goods. Essentially, the following should apply:
1. They must not be damaged and their packaging must be the one that normally accompanies the product
2. To be in excellent condition with their factory packaging (box or gelatin, tags and distinctive labels, etc.).
3. Be accompanied by all the documents with which the product was delivered (e.g. Retail Receipt, Invoice, etc.).
Article 9.4. Exceptions to the right of withdrawal
The right of withdrawal provided for in articles 9.1. until 9.3. for distance and off-premise contracts, it does not apply in the following cases:
- The supply of sealed goods which are not suitable for return, for health protection or hygiene reasons and which have been unsealed after delivery, such as underwear, swimwear, socks and other similar items.
- For seasonal items, such as Christmas, Halloween, Easter, Summer / beach items and school items, the possibility of change after the specific time periods does not apply.